cannot find "Scheduled" option in my "When" for Automation->Add Rule

[Simon Cao]

My Jira is v8.13.6 (Data Center version).

Do anyone know why I cannot see "Scheduled" in "When" ?  Thank you in advance!

[Olga Videc · Accepted solution]

Hello @Simon Cao 

Welcome to community.

What are you showing on your screenshot is a default automation for scheduled rules you need pain add-on

https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?hosting=server&tab=overview

When you install it go to project-settings-project automation there you will be able to add scheduled issues.

You might also need this, corn expression generator 

https://www.freeformatter.com/cron-expression-generator-quartz.html

BR, Olga

[Simon Cao]

Your information is really helpful !!! but do we mean the same thing?  I mean the "Scheduled" trigger which is introduced in your official site:

https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/

This is what I want exactly. (see my attached picture), I don't want other similar addons.

Does it only exist in Jira Cloud version ?

[Olga Videc]

Hello,

You checked that you use server, not cloud, if you are using server you will need to install automation for Jira.

IF you are using the cloud this add-on is included by default, it the same thing.

Here is an automation sandbox if you want to get familiar with automation.

https://www.atlassian.com/software/jira/automation-template-library#/

BR, Olga

[Simon Cao]

I'm using v8.13.6 (Data Center version), do you mean I need to buy such add-on and install it on my jira ?

[Olga Videc]

Yes, this is the add-on for Datacentar. 

https://marketplace.atlassian.com/apps/1215460/automation-for-jira-server?hosting=datacenter&tab=overview

BR, Olga

[Simon Cao]

Thanks for confirm. Can I have your email ? I'd like to add you into my connection.

[annag]

There is not going to be a "schedule". The automation runs when one of the "Edit WHEN" actions (from the drop down list) happens.

[Simon Cao]

Please refer to https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/ , you will see the official introduction on "Scheduled" trigger.  You should put it into WHEN, but I cannot.