cannot find user in assigne fiels via mail

[Nodar Vardiashvili]

hi, i have issue. when i starting to find user in assignee field with mail it says "no match". when i type display name  its shown.

[Dario B · Accepted solution]

Hi @Nodar Vardiashvili ,

Atlassian is making a number of changes to our products and APIs in order to improve user privacy in accordance with the European General Data Protection Regulation (GDPR). 

Specifically, the behavior you are reporting seems to be caused by the introduction of the Profile Visibility Settings. For further details on this, please see:

• Update your profile and visibility settings

Kindly review the above documentation page and let me know if it matches the behavior reported in this thread or if further investigation is needed.

Cheers,
Dario

[Nodar Vardiashvili]

thank you, is there  any way to change this visibility from admin panel for all users ?

[Dario B]

Hi @Nodar Vardiashvili ,

Changing the visibility settings for all the users against their consent is violating the users privacy and therefore not allowed. 

However, being the admin, you can still see the users email addresses in the User Management, or you can use the display name to search for users instead.

For further details on this please review the 2 below topics on the developers community:

• https://community.developer.atlassian.com/t/guidelines-for-testing-profile-visibility-controls/27320/3
• https://community.developer.atlassian.com/t/guidelines-for-requesting-access-to-email-address/27603
  
  

You can add a comment to the below threads in order to get further details on this change.

Cheers,
Dario