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invalid recaptcha token when adding user via email

Kelly Dunn
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March 1, 2023

some users I was able to add but now getting this error . User is question have given me 2 different email addresses and still get this error

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Kelly Dunn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 1, 2023

Internet connection was the issue

Carlos Garcia Navarro
Community Champion
March 1, 2023

Thanks for clarifying what the issue was! :-) 

Diatta Harris
Contributor
August 21, 2023

I'm having this issue now with a new user.  What is the resolution?

Like César Muñoz likes this
César Muñoz
Contributor
September 29, 2023

I have the same issue. I migrated a previous instance of jira cloud to a new URL. When I have few users (4 or less), the screen shown has 3 textbox to introduce emails to invite users. There works fine. But when I have more users, Jira doesn't show that screen, I have to press the button "Invite users", a different screen to introduce emails is shown, I introduce the email or emails, press the button "Invite users", the error message "Something went wrong
Invalid recaptcha token provided in request" is shown, and no user is added.

With the same Internet connection, on a different Jira cloud instance which wasn't migrated, I can add users with the "Invite users" button. So I'd say Internet connection is not the cause in my case. 

Like Youngil_cho likes this

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