is Jira help desk accessable on a mobile device?

[Brenda Amado]

This question is in reference to Atlassian Documentation: Using JIRA applications with HipChat Is Jira help desk accessable on a mobile device?

[Paulo Hennig]

Hello Brenda,
Depending on the network where this JIRA is hosted in. If it allows external access, you can properly access using your mobile device. In case if it's inside your office environment and you can just access JIRA inside that network, your mobile should be inside the same network.