issue on Permission for alert on SLA

[Kalyan Kumar Das]

Please suggest us how to fix the issue. I want to run these script but facing permission scheme for SLA Alert  on JIRA 4.3.

[Jobin Kuruvilla [Adaptavist]]

Looks like you do not have permission to comment on one of the issues in the filter. You might want to check the filter, identify the issue and add the permission to comment in that project.

[Kalyan Kumar Das]

@Jobin Kuruvilla [Adaptavist]

Previous filter id: 11458  4.5HSFAW-IPSD First alert after 2:15 hrs after weekend

New Filter id: 21910 4.5HSFAW-IPSD First alert after 2:15 hrs after weekend-KALYAN

Please suggest us because I am not getting your point. I had also checked. Below screenshot is provided to you.

[Kalyan Kumar Das]

@Jobin Kuruvilla [Go2Group]

I Just edit into the new filter id on that script but previous id is working properly. When I run that script on the new filter id it will too much take time later it will show that error

[Jobin Kuruvilla [Adaptavist]]

Are you sure the new filter doesn't include issues from different projects?

[Kalyan Kumar Das]

@Jobin Kuruvilla [Adaptavist]

No. The new filter which I created is only for current project. Please confirm us that what is your point  regarding  new filter doesn't include issues from different projects.

[Jobin Kuruvilla [Adaptavist]]

I was just checking if the permissions are different on some of the issues. As per the error, you do not have permission to comment on some of the issues in the filter. Mostly permissions are based on projects but you could also have commenting restricted based on workflow status.