jira search gone crazy!

[assaf lev]

Hi Guys,

We encountered a weird phenomenon, hopefully one of you can help us out,

When we perform a search on JIRA, click on one of the results and then "Back to search" the icons on the right of the search bar are doubling

After two or three times we do that, it makes the browser freeze completely.

Please See the following screenshots:

1. Search:

1. Search.png

2. Enter one of the results and then -Return to search-

2. Enter one of the results and click -Return to search-.png

3. Too many icons!

3. Too many icons!.png

And this is what happens if I repeat:

4. and that's what happens if I repeat.png

Any advice?

TIA

[Nic Brough -Adaptavist-]

What is generating that pagetree-like icon in the search options?

[assaf lev]

To be honest, I have no idea..

It was there since I took ownership over the system..

when I click it I get a "query profile" window.

Any idea where that might come from?

[Nic Brough -Adaptavist-]

Nope, that's why I asked.  I think you've got an add-on injecting that, but also going wrong and messing up the display.

I'd try to hunt it down with firebug, see if you can get a name or class for that object.

[it_altair]

OK looks like google found the answer for us:

https://productsupport.adaptavist.com/browse/SRJIRA-454

@Nic Brough [Adaptavist], sounds familiar?

[Nic Brough -Adaptavist-]

Nope, I've not seen it do that before.  I don't work closely with Jamie's team (I consult, they write cool stuff), and I don't have enough time to look at everything they're doing.

Still, we know what it is now.   I'd see if you could turn off the profiler module in the add-on until a fix is available (there's a couple of internal comments that suggest the team are aiming to fix it sooner rather than later).  And, of course, watch and vote on that issue!

[Sten Sundelin]

We (at least I) have started to see the same thing recently as well. We're running JIRA v6.4.11#64026-sha1:78f6ec4 and have been for a while (a week or so). Not sure exactly when this started, so I can't link it to an add-on update for sure.

[Nic Brough -Adaptavist-]

Do you have the same extra icon?  I don't get it on our 6.4.11

[Sten Sundelin]

Yes, I do...

[Nic Brough -Adaptavist-]

We need to know what is creating that really.

[Sten Sundelin]

Understood, I just saw it again and noted that the first 'spyglass' icon reruns the JQL, the second (which may be a tree or a spyglass, it varies) and subsequent icons all run a Query Profile and displays a popup like the attached.

Is this from one of the Support Tools?

LuceneCapture.PNG

[Nic Brough -Adaptavist-]

As above, it's a bug in the Script Runner.  Jamie's team are working on it.