Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

notification if issue is cloned

Rahul Aich [Nagra]
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 25, 2016

Hi All

I would like to receive intimation from mail whenever there is a clone & move from project A to project B.

 

I also want to get notified whenever  the cloned issues in Project B is updated.

Is it possible?

Rahul

2 answers

0 votes
Urmimala Biswal August 4, 2016

Hi Bharadwaj,

Thank you so much for answering to this query.

Just want to know if the external user don't have proper permissions for project B, still the user get notified only for "cloned issue updated" or any issue updated in project B ?

 

Regards,

Urmimala (Nagra)

 

0 votes
Bharadwaj Jannu
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 25, 2016

You have to configure "Issue Created" event in Project A because when an issue is cloned, JIRA triggers "Issue Created" event.

Also configure "Issue Moved" event in Project A when an issue is moved from Project A to Project B.

In Project B, you need to configure "Issue Updated" event to users who needs notifications.

Suggest an answer

Log in or Sign up to answer