possible bug with "," in displayName from AD when changing values?

[llagos]

Hello Users,

We've integrated our AD using LDAP for JSD 3.15.3 (Jira Cora 7.12.3). Now, in AD names are shown as "Lastname1 Lastname2, Name(s)"... So when a user mades a change like Assignee, JSD will send an email to the new Assignee, using the "displayName" from AD.

For instance:

old value: Brown Wood, Joe

new value: White Stone, Mary

it will shown as (I'll use underline as strikethrough):

Assignee: Brown Wood White Stone, Joe Mary

Instead of:

Assignee: Brown Wood, Joe, White Stone, Mary

According to our Jira integrator the comma char is a separator, so that's making Jira separate lastnames first and firstnames second... but I think this is a bug... Jira should take the whole "displayName" as just one field, even with commas in it, and not get "confused"...

Is this a bad implementation? bad design? a bug?

Thanks for your thoughts,

Regards,