"Option value 'values' is not valid" Error

[francis.guibernau]

Is it possible to copy multiple values of a multiselect custom field from one issue to the same field in another issue?

I am currently encountering the following error when the source customfield contains more than just one value.

My code:

It should be noted that in the case that the source field contains just one value, the append is performed without problems.

[Melo · Accepted solution]

Hi @francis.guibernau, welcome to the community!

I would use the regular "copy value from" instead of the advanced one in this scenario.

Please let me know if that helped.

Cheers,

Melo

[Kendall Totten]

Hello, unfortunately using the Copy value from one multi select field to another doesn't work.  

[YY Brother]

I have the same issue:

Edit issue

Error editing issues

BCM-4 (Option value ' xxx' is not valid (customfield_16189))

Issues edited successfully

BCM-4

Automation Rule: Copy a multi-select field value from the linked issue's same field:

Trigger: issue creation

Branch: For Linked issues -> create a variable to store the linked issue's Region field value

varFeatureRegion: issue.Region

Branch: For each: Smartvalue:

{{varFeatureRegion.split(",")}}

Action: Edit issue with Additional fields:

{
"update": {
"customfield_11238": [
{
"add": {"value": "{{varRegion}}"}
}
]
}
}

What's the reason why mutiple Region values cannot be copied correctly?