smart value not updating in multi-value customfield iterative list

[Enache_ Bogdan _Allianz Services_]

Hello,

So I have an automation which sends an email with some information regarding a list of issues in shape of a table however when there is custom field, this value is the same for all issues. any suggestion?

[Bill Sheboy]

Hi @Enache_ Bogdan _Allianz Services_ 

As your table row is generating inside of the lookup issues iterator, this should work (depending upon the field type):

{{customfield_38901.value}}

However...what version of Jira are you using: Cloud, Server, or Data Center?

If you are using Server or Data Center, the lookup issues action does not support custom fields yet: https://jira.atlassian.com/browse/JIRAAUTOSERVER-877

In that case, the workarounds to access the custom fields are to use the bulk-issue option for branches / scheduled trigger, or to call the REST API issue search with JQL to access all the issue fields.

Kind regards,
Bill

[Fazila Ashraf]

Hi @Enache_ Bogdan _Allianz Services_ 

Welcome to community!

Information in doc https://support.atlassian.com/cloud-automation/docs/jira-smart-values-lists/ and https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-lists/ might be helpful for setting this up for a multi value custom field.

If it didnt help, can you share the details of the values you have in the automation?

[Enache_ Bogdan _Allianz Services_]

yes, already checked, i can't figgure it out
 This is the code

<table>
<tr>
<th>Issue</th>
<th>Title</th>
<th>Status</th>
<th>Created</th>
<th>Created Δ</th>
<th>Updated</th>
<th>Updated Δ</th>
<th>Region</th>
</tr>
{{#lookupIssues}}
<tr>
<div style="text-align:center"><td><a><a href="{{url}}">{{key}}</a></a></td></div>
<td><a>{{summary}}</a></td>
<div style="text-align:center"><td><a>{{status.name}}</a></td></div>
<div style="text-align:center"><td><a>{{created.format("dd/MMM/yyyy")}}</a></td></div>
<div style="text-align:center"><td><a>{{created.diff(now).days}}</a></td></div>
<div style="text-align:center"><td><a>{{updated.format("dd/MMM/yyyy")}}</a></td></div>
<div style="text-align:center"><td><a>{{updated.diff(now).abs.days}}</a></td></div>
<div style="text-align:center"><td><a>{{fields.customfield_38901.value}}</a></td></div>
</tr>
{{/}}
</table>

Last column I get the same value for all items which should be different

[Fazila Ashraf]

Last column I get the same value for all items which should be different -> Is it that only the first choice of the multiselect is displayed?

try -> {{issue.customfield_38901.value}} intead?

[Enache_ Bogdan _Allianz Services_]

already tried that, nothing is outputed. 

 from API:

"customfield_38901": [
{
"self": "https://jmp.allianz.net/rest/api/2/customFieldOption/521864",
"value": "APAC",
"id": "521864",
"disabled": false
}
]

And no "EU" is not the first option, the one that is displayed for all