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while creating the ticket facig this error

ravikiranreddy
ravikiranreddy May 31, 2016

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please help me How to troubleshoot this issue?

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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May 31, 2016

You have made a field called "Missed SLA Comments" mandatory for the issues, but not put it on the creation screen.

Either

  • Add it to the screen
  • Change the project's field configuration to make it optional
  • Change the workflow, removing or amending the validator on "create" to not check that field is filled
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