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Auto watch no longer working

David Elman May 22, 2019

Hey, I am a system admin in Jira (on the cloud) 
using this addon com.atlassian.addon.connect.jiraautowatch/
I have an auto watch rule of

KEY > [prog key]-1    [my user name]
This has allowed me to auto watch all issues in a certain project.

This has been working just fine... May 13th, without the rule being changed, I am no longer a watcher on issues in that project.

Any suggestions? (when I do a jira search for KEY > [prog key]-1 -- I am seeing the 2426 issues in the project including the new ones that I am not a watcher one.)

Thank you.

1 answer

0 votes
Simon Ketcheson May 29, 2019

I'm having the same issue where I am trying to autowatch all issues created by certain individuals/my team. I tried a workaround of using groups instead of individual usernames but no luck - JQL is reporter in (membersOf(group_name)...

David Elman May 29, 2019

Hi @Simon Ketcheson  

So you also had JQL for an autowatch rule that was working and then stop recently? 

I am unclear if you are saying that your JQL broke.. or that the JQL is working - but you are just not being added as a watcher. 

 

For me, the JQL is working, its just not adding me as a watcher :(

Simon Ketcheson May 29, 2019

Hi @David Elman, sorry for the lack of clarity. Yes, I have a couple autowatch rules that were working but have stopped. I estimate they stopped working on or after May 17.

The JQL appears to be working; when I do a regular jira search using it it returns the expected results, just as you mention in your last sentence:

2019-05-29 12_35_22-Autowatch Rules - The Learning Bar JIRA.png

2019-05-29 12_38_11-Issue navigator - The Learning Bar JIRA.png

David Elman June 19, 2019

@Simon Ketcheson   Hey Simon,

wondering what you are doing as your work around?

me, I set up a filter of anything created in the last 72 hours that I am not a watcher on.
and set up a email subscription for this every morning  - and every morning I open that filter, bulk edit - watch issues.

Side note, I talked to someone from Atlassian, while this issue is not their direct dept - they hope that perhaps that can bring it to someones attention.  

Simon Ketcheson June 19, 2019

Hi @David Elman, I was thinking of this just yesterday and decided on the following workaround.

The free version of Automation for Jira called Automation for Jira - Cloud Lite allows 300 free rule executions a month. Using pretty much the same JQL as autowatch, I set a rule to add me. Super simple:

* When: an issue is created
* If: matches JQL
* Then: add me as watcher

We don't use it for much else so I'm not overly concerned about hitting the 300 max per month. Definitely better than doing it manually by filter subscription, which I also considered!

Cheers,

Simon

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