BigPicture: Cannot delete perspectives

[Juergen Lanner]

I tried to delete the perspectives "Basic", "Compact" and "Team" but could not.

i.e. I could select it, click button "delete", answer the question whether I really want to delete it. But after that the perspective was not gone.

Is this by intention or should this work as described?

If it is by intention, could you please make it explicit to me that you don't want me to delete this perspective?  (disable button or give me a message box explaining it)

However, low prio anyway.

Thanks

Juergen

[Piotrek Romanczyk [SoftwarePlant]]

Hello there Juergen,

Could you please specify in which environment do you operate? 

I have tested this on both: Cloud and Server (latest version) and all Perspectives were gone right away. 

Please make sure that the Perspective which you are trying to delete is not currently active. Please try to clear your browser's local storage: cache, cookies etc. 

If you are using Server version, you may also try to clear plugin's cache as shown in  this article. I would also suggest to contact our Support Team to provide them with screen-shots and Fine-Grained logs for a better understanding of the issue that may be causing such behaviour.

Kind Regards,

Piotr of SoftwarePlant