Cross-project automatic linked issue transition

[Juan Jerez]

Hello, community,

I'm currently trying to set up a rule in Automation to transition cross-project linked issues for automatically transitioning the issue status when the linked issue from the other project has been manually transitioned.

As an example, let's say I manually transition an issue from To Do to In Progress in one project, I want the linked issue in the other project to be automatically transitioned from To Do to In Progress.

I've been searching for a few days and I can't come up with a solution.

The part I think I'm blocked with is getting the current status or transition action from the other project. I can't find an option to choose a ticket from a different project or even see them.

All suggestions are welcome.

Thanks in advance,

Juan Jerez

[Andreas Knecht]

Hi @Juan Jerez ,

You should be able to achieve this with Automation for Jira: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can simply create a global rule like this:

• Trigger: Issue transitioned (optionally select source & target statues here)
• Issue field condition: Project = <source project>
• Related issue branch for linked issues
  • Transition issue action with copy status from trigger issue selected

Hope that helps!

Cheers,
Andreas