Execute transition as "default reporter" in JETI

[Eduardo Domínguez Vázquez]

Hi,

I'd like to know if there is any way to execute a transition in Email This Issue plugin when the reporter is not a Service desk Agent (nor license in a JSM project). I'm trying to do this inside the Next Gen Handler.

JETI says that the "Default reporter" is who creates the issue or ads a comment when the reporter doesn't have the corresponding permissions.

Can the "Default reporter" execute transitions too?

Thanks.