How would one populate a Jira Custom Field everytime a Confiforms form is submitted?

[Curtis Freudigmann]

Hello again!

I am working on a Confiforms form and I am using IFTTT to create a Jira Issue when the form is submitted. I have been able to get a summary and description to work perfectly. However, there is a custom field for the issue type that is being created which, based on the selection, chooses which board to show it on.

Below is the code that I have that works:

{
   "fields": {
       "project":
       { 
          "key": "ID"
       },
   "summary": "[entry.Summary]",
   "description":"File Direction: [entry.fileDirection], Source Type: [entry.sourceType], 
        Source Resource: [entry.sourceResource], Source Path: [entry.sourcePath], 
        Source File Pattern: [entry.sourceFilePattern], Source Delete: [entry.sourceDelete], 
        Rename: [entry.rename], Zip Name: [entry.zipName], PGP Key Name: [entry.pgpKeyName], 
        Target Type: [entry.targetType], Target Resource: [entry.targetResource], 
        Target Path: [entry.targetPath], Target To Email: [entry.targetToEmail], 
        Target From Email: [entry.targetFromEmail], Target Email Code: [entry.targetEmailCode], 
        Notify Failure: [entry.notifyFailure], Notify Success: [entry.notifySuccess], 
        Additional Comments: [entry.additionalComments]",
   "issuetype": {
          "name": "IT Help"
       }
   }
}

So I would like to add:

"customfield_12703": "Apps Admin",

But it errors out. I have tried to add it in different places within working block of code to no avail.

I have already visited

https://wiki.vertuna.com/display/CONFIFORMS/Creating+JIRA+issue+with+ConfiForms

as well as

https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions

and I was unable to find the answer I was looking for.

Any help or information would be greatly appreciated.

Thanks in advance!

-Curtis

[Davin Studer · Accepted solution]

What is your field type? Is it a dropdown? If it is I believe the JSON syntax is this.

"customfield_12703": {
 "value": "Apps Admin"
},

 Confiforms is just using Jira's REST api, so you can look at the Jira REST api browser to see what your syntax should be.

http(s)://{yourserver}/plugins/servlet/restbrowser#/resource/api-2-issue

[Curtis Freudigmann]

Hello Davin,

Thank you for taking the time to respond to my question. Since posting this question I have found a working solution.

"customfield_12703": [ {"value": "Apps Admin" } ],

This is what I used to get it to work. The only difference being I have everything to the right of the colon in square brackets. What (if any) are the differences from what we have? Are there any best-practice things to keep in mind here? Also to answer your question the custom field is a multi-select.

Thanks again for the help!

-Curtis

[Davin Studer]

Does the field allow multi-select? If it does then you would have to use the one that you have set as it is specifying an array (multiple values). If it is not a multi-select drop down then what I posted would work. If it is multi-select and you do want to supply multiple values you would do it like this ...

"customfield_12703": [ {"value": "Apps Admin" },{"value": "Another option too"} ],

[Curtis Freudigmann]

Davin,

The field does allow the multi-select. Your point about it specifying an array makes sense. Thanks again for the help and clarification.

-Curtis