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I would like to add a custom Insight field

andre patkos
Contributor
October 15, 2019

When I go to add a custom field in the "admin section", I'm assuming it's under Jira Settings>Issues>Custom Fields, however do not see an option in the complete list to enter an Insight Custom field of any sort be it single or multiple entry.  None are displayed.  Does this mean Insight isn't totally integrated with Service Desk?

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Yinon Negev
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October 15, 2019

Hi Andre.

            The custom field on the cloud solution is called an asset type field. In order to configure one please refer to our documentation labeled 
Integrating Insight with Jira.

Kind regards,

Yinon

Team Riada

andre patkos
Contributor
October 17, 2019

Thanks. It was the cloud version instructions I was unable to find anywhere. 

Thanks for your help.

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