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Insight objects didn't update

Jamil Rahimov
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June 19, 2018

I select stamp name as 248 and pressed update button but it didn't update insight objects.

What is the problem?
1.PNG

1 answer

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PJ Wysota
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June 20, 2018

Looking at screen - You have not done anything. You typed in FIlter search "248". Construction of Insight Filter search (based on IQL) is:

"Attribute Name" "Operator" "Value".

In case of simple view - operator is replaced by this select lists.

I believe You have no attribute called "248", so Filter did not found anything.

Type in the attribute name first. Then pick the values you want to change, then (once you are presented with results) - if You want to run bulk update - use the "COG" button on the right - there are bulk edits placed. When doing bulk edits - please note that You need, apart from typing in required values, change the operation to be performed from "keep" to any you want (Add, Change, Delete)

Jamil Rahimov
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June 20, 2018

Sir, I have object:248 
First it appears like this:
2.PNGBut when I want press update button it appears like this:

1.PNG

PJ Wysota
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June 20, 2018

OK - first choose "name" attribute - then type in 248, them tick the box next to 248, and only THEN click update button.

If this is what You are doing - then most probably it will be some JAVA version conflict.

Jamil Rahimov
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June 20, 2018

@PJ Wysota
It works only for advanced search
5.PNG

Jamil Rahimov
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June 20, 2018

@PJ Wysota
I chose name atribute then type 248,then tick and pressed but didn't work.(In basic search)

Jamil Rahimov
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June 20, 2018

It works normally till I add this script to jira. Can script effect insight?

 

Jamil Rahimov
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June 20, 2018

@PJ WysotaPlease look at only for this part:

//Declaring IQL
Class iqlFacadeClass = ComponentAccessor.getPluginAccessor().getClassLoader().findClass("com.riadalabs.jira.plugins.insight.channel.external.api.facade.IQLFacade")
def iqlFacade = ComponentAccessor.getOSGiComponentInstanceOfType(iqlFacadeClass);

//Getting Person Stamp status with
def IqlQuerry = "objectTypeId=86 and Owner=${PersonName}";
def objects = iqlFacade.findObjectsByIQLAndSchema(3,"objectTypeId=86 and Owner=${PersonName}");

PJ Wysota
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June 20, 2018

Well this script definitely can affect Insight, as this is IQL. But for details - I would say to go to Riada Support for investigation. 

Jamil Rahimov
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June 21, 2018

@PJ Wysota

I found problem.

It was related with Google Chrome.

PJ Wysota
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June 21, 2018

JS handling? LOL

Jamil Rahimov
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June 21, 2018

Sorry :D

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