Jira issue collector custom template issues

[Keyana_Azari]

I was able to create a Jira issue collector and i'm linking the issue collector URL to an image in order to feature the issue collector in a Tableau dashboard. I found a URL hack that allows you to copy/paste the issue collector # into a URL. The problem i'm experiencing is when I create a custom template, for example i want to change the name from the default "Raise a Bug" to custom, where you need to manually enter text in the issue collector form below. When I use the custom template option, the URL hack no longer works. Anyone have an idea of how I can customize the issue collector and surface the form through a URL?

Thanks,

Keyana

Create a Jira issue collector
https://confluence.atlassian.com/adminjiracloud/using-the-issue-collector-776636529.html

Jira Issue Collector URL Hack:

https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-get-the-URL-to-an-issue-collector/qaq-p/834178

[Jim Rudolph]

I just tried this with a custom collector and it worked.

[Javier Villanueva]

Hi,

Same problem here.

Any idea or solution?

Thanks