Predefined fields for a customer at JIRA SD - is that possible?

[Katya Godneva]

Hello, everyone,

I wonder is it possible to configire customer information for JIRA SD , so that when customer fills in the issue submit-form - some of the fields fills in automatically for him - like , organization name, telefone number, position, and so on.

Is there any way to create that in JIRA?

I mean , it's important because our competitors (that is https://intraservice.ru/ - not really impressive ) - but they have this kind of option.

So we need to prove our solution JIRA based better.

Thanks in advance!

[somethingblue]

Hi,

You may be able to accomplish this with an add-on.  Check out these Community posts:

 Automatically fill custom field based on user data

automatically set field value based on other field values

Cheers,

Branden