Pricing Question

[Cam Tullos]

I'm really confused about the pricing. You have a low package: $10.00 = 10 users x $1.00 then you have the next package: $50.00 = 15 users x $3.33... I want to know why the price hike from $1 a users to $3.33 a user and more per increase in users. This is giving my CFO a hard time to accept the pricing because I can't justify what I'm getting for 2.33 besides another license.

[Nic Brough -Adaptavist- · Accepted solution]

Basically, the $10 one is a freebie - the money goes to charity. The rest of the scale is pretty sensible - the more users you buy, the cheaper each seat becomes. The $10 is an oddity because Atlassian aren't making any money on it (in fact, there's technically a loss because they still support them, and take no money. It's a "loss leader" if anything)

[Cam Tullos]

Where is that documented? The info on the charity?

[Cam Tullos]

Yeah, glanced over it. Thanks

[Nic Brough -Adaptavist-]

Exactly where you expect - on the pricing page, directly under the prices. https://www.atlassian.com/software/jira/pricing/?tab=download

[Jim C.]

Hi Cam,

We also document it on our Starter License page:

https://www.atlassian.com/software/starter/overview/download

and in our Starter License FAQ:

https://www.atlassian.com/licensing/starter#aboutthestarterprogram-3

Since we introduced the Starter License program in 2009, we've raised over $3 million dollars for Room to Read. :)

Cheers.

[Cam Tullos]

Where is that documented?