CRM for Jira Cloud

[Keiron Roberts]

I have set up the CRM for Jira Cloud integration. When I go to manage it it says...

Access denied

You do not have the correct permissions to view the page: CRM integration

Please request access from your Atlassian Cloud administrator.

... the problem is I am the administrator. What do I need to do to get this working?

Thanks, in advance!

[Paul Koufalas]

Solution provided by Jira tech support (Sydney) and worked for me:

It seems like CRM Integration requires Administer Projects permission for it to display on Project Settings.

One way to adjust the permission would be to grant yourself the Project Role (Admininstrator) through the People section.

[IT Voyeli]

Same problem for me!

[Paul Koufalas]

Same here

[Ulises Monzon Fernandez]

Same for me

[Francois Jautard]

Same for me :-(

[Severin Roos]

same here