Compatibility with Jira 7.1.9 and rule

[Oliviu Nita]

Hello,

I have 2 questions:

1. Is this plugin compatible with JIRA 7.1.9 Server ?
2. With this plugin, can i create an automation: WHEN a issue change status IN PROGRESS, to notify/alert (by email, by adding as Request Participant) a specific user ? 

In advance thank you

[TSD Group]

It already has compatibility with the newest JIRA 7.2.1.

Regarding your second question: if I understand your question correctly, you can set this even without Automation just by using of post-function.

[Oliviu Nita]

Hi and thank you for fast answer

For JIRA compatibility that's awesome 

Regarding post-function, i have searched into all options of the workflow (before to put the question here) and never find the option to AD user as Request Participant or send email to a specific user WHEN the status of the issue changed IN PROGRESS ... 

I'm missing something ?

Thank's in advance and have a nice day 

[TSD Group]

Hi!

Firstly you should create a new event. e.g. "In progress."

Then choose this event on the transition to IN PROGRESS.

And finally set a notification scheme on new event "In progress" to send an e-mail to a required user you need.

[Oliviu Nita]

Hello,

It is simply not working OR i don't know how to do it...

I do not have the possibility to add the send notification to a user into workflow or after i have created a new event and a new schema.

If you have other ideea please share it with me

Thank you for your time and answers

Have a nice day

[Viacheslav Starovoytov]

Hi Oliviu!

You can't send notification directly from the workflow. As I said before you have to edit a notification scheme of a project. So:

1) Firstly you create a new event IN PROGRESS

1 New Event.PNG

2) Then you edit event post-function on the transition of workflow:

2 Change Event on Transition.PNG

3) Finally you have to choose users in a notification sheme of a project who you want to get notifications:

3 Edit Notification sheme.PNG

4 Result notification.PNG

[Oliviu Nita]

I cannot thank you enough

Still i have a question: what if the transition it's already there ?

My transition that i need to fire the event (send mail) is Waiting, can i "play" with that or i have to follow the steps that you have writed above ?

Big thank's

[TSD Group]

Oliviu, it seems I didn't understand you correctly! Smile :)
You need this transition will go automaticly? (to IN PROGRESS)

[Oliviu Nita]

YES

Recap:

I'm a developer in a Agile project

I take a task and start to work on it, one day i need some extra info for the customer so i put the Task in WAITING.

After 3 days i go in holidays and the task is still in Waiting.

The customer call my boss and ask him what is the status of his task...

My boss has to make some research to see where the task is.... and he not like it...

That's why he want this: be notified by email WHEN a task change his status in WAITING

Clear enough ?

If you need more infos please let me know

[TSD Group]

Yes I do. I need a little bit more:

Now you want to notify your boss about issues that are already in WAITING or you need to set notofication which will send a fire to your boss in the future?

[Oliviu Nita]

In the future will be AWESOME the past became... history

[TSD Group]

Ok, just do what I said and since you've done it a notification will be sent to your boss.

Regarding current issues in WAITING just inform about them manually.

[Oliviu Nita]

Perfect, i will start to made the trick on our dev instance and i will let you know

Thank's again for you answers and patience

[TSD Group]

Ok, Oliviu, fine!

You are always welcome. I'm not a support team, I'm just a user. But if I can help I will 

Have a nice day!