Automation for Jira: Change log to log value changed in a check list box

[Jeffrey Bistrong]

We are using jira to keep track of which employee has access to which software (and when it was granted/denied - for auditing reasons).

I set up the following comment logic for my automation rule, however, I think it could be a bit confusing to anyone who sees it. 

{{initiator.displayName}} change altered Software Access for an employee at {{now}}

Old Access
{{changelog.Software_Access.fromString}}

New Access
{{changelog.Software_Access.toString}}

It would be ideal, if I can only include only what latest update value was, to make it more easily readable, which access was granted/removed.

It would be even more ideal, if I could have separate comments for "access revoked" and "access granted". I would imagine I would have to do some advanced field compare logic in order to to identify if software was added or removed.

I know all of this is visible in the audit history of a ticket, but my users don't want to have to look through all of that. They want to see it in the comments of a ticket.

Any ideas/suggestions would be helpful (screen shots below)

The only documentation I could find was here: https://docs.automationforjira.com/reference/smart-values.html#changelog

And I tried to look for any ideas by using the methodology mentioned here to see the JSONs representation of my issue but no luck: https://docs.automationforjira.com/issues/find-the-correct-smart-value-for-fields-in-jira.html#finding-your-smart-value

[Alex Koxaras _Relational_]

Hi @Jeffrey Bistrong 

On cloud I think that the following:

It would be ideal, if I can only include only what latest update value was, to make it more easily readable, which access was granted/removed.

It would be even more ideal, if I could have separate comments for "access revoked" and "access granted". I would imagine I would have to do some advanced field compare logic in order to to identify if software was added or removed.

You can now achieve this by using:

{{addedfieldChange.values}} to get the values added

and

{{deletedFieldChanged.values}} to get the values deleted

[Patrick van der Rijst]

{{deletedFieldChanged.values}} does not seem to work on deleted labels.