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Re: Re: Incoming mail handler - creating duplicate comments

Muhammad Bilal
Muhammad Bilal
Contributor
April 24, 2019

Hi,

 

Can you please help me to create the mail handler? i am not sure which query needs to be done.

 

I am using the app - Email this issue - Email sent to the recipient, he receives the email xyz@gmail.com. But when he tries to send back the mail on the same content of the ticket. I do not get any comments on the ticket neither any notification.

 

Any idea? I am using JIRA CLOUD.

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