Jira Server v7.3.4 - Impossible to change the project Lead

[Christophe Paquignon]

Hello,

We currently cannot change the Project Lead even though we have admin rights, the following error is displayed:

I have tried to change the Maximum project key size value without any successful results. 

Thanks in advance.

-Chris

[Mirek]

I suspect this is a timeout issue however overall it is hard to say without more details from the logs. I suppose you can check this article

https://confluence.atlassian.com/jirakb/error-the-call-to-the-jira-server-did-not-complete-within-the-timeout-period-we-are-unsure-of-the-result-of-this-operation-779166410.html

[Christophe Paquignon]

Thanks Mirek, our IT could not find any useful information from the logs and our timeout is already set to 300. We'll try rebooting Jira this evening to see if this was just a hiccup.

[Christophe Paquignon]

The issue resolved itself after rebooting our Jira instance.