Renewing open source licenses

[Kevn Smith]

I've renewed the open source license for several Atlassian products used by our open-source community. We continue to get messages at login that maintenance will end .... Must we take specific steps on our installations to verify the products have been renewed? If so, what?

[Nic Brough -Adaptavist- · Accepted solution]

How did you install the new licences?

[Kevn Smith]

No installation of new licenses has occured. I surmise that by renewing the licenses, the "new" licenses must be installed on the server. Correct?

[Nic Brough -Adaptavist-]

Yes, that would be it. They don't 'phone home, they leave the humans to do it

You should have access to keys in the list of licences in your my.atlassian account. For each application, Admin -> licence should get you to a page where you can paste the relevant key.

[Jim C.]

Hi Kevn,

We do have some documented instructions on how to update the license for some of our products. You can also google "updating (product name) license" and that will give you documentation results for a specific product.