Switching Community License from OnDemand to Self-hosted

[Federico Mestrone]

What are the steps involved in switching from OnDemand to Hosted with a Community license? How do I get a license that works on hosted products?

[Bastiaan Jansen · Accepted solution]

Community licenses cannot be generated by yourself. You will need the customer advocate team to assist you with this. Therefore I would advise to contact them via email: sales@atlassian.com

For the actual data transfer the previous mentioned procedure should be OK.

[Jim C.]

Federico,

You can just reach out to our customer advocates at sales@atlassian.com. We can have a look at your current OnDemand instance and advise what the best license is for your use.

[C_ Faysal]

https://confluence.atlassian.com/display/JIRA/Migrating+from+JIRA+OnDemand+to+a+JIRA+Installed+Site ?

[Federico Mestrone]

thanks, i had already seen that page, but it does not say anything about community licences. i do not have any option to generate a new license from my community ones at my.atlassian.com

[Federico Mestrone]

I have updated the question to make it clearer...