Time to SLA Plugin: Assignment of status to project or issue type

[Robert Olejniczak]

Hi,

I’m not using “Time to SLA Plugin for JIRA” yet but I’m wondering if it’s necessary to assign one specific SLA definition to a project, issue type or workflow?

We are reusing several status across different projects and I don’t understand how the SLA definition knows to which project a “From Status” or “To Status” belongs to.

Do I have to specify the project or issue type via JQL in SLA definition?

Thanks

Robert

[Tuncay Senturk · Accepted solution]

Hi Robert,

Definitely you can do that adding JQL condition (as you mentioned)

Tuncay

[Robert Olejniczak]

Thanks for prompt reply Tuncay