Tag: "addon-plugin.tts"

Greetings, We have encountered an issue with the Time to SLA plugin in JIRA where there is a discrepancy between what is displayed in the UI and what is shown in the dedicated reporting of this plug...

• App Central
• Question
• addon-plugin.tts
• atlassian-marketplace
• atlassian-marketplace-cloud
• cloud

I am looking for a way to prevent the accidental closure of a sprint before its scheduled end date in our Jira setup. In our Jira instance, admin access to the team board is granted to specific ...

• Jira
• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• addon-plugin.jep
• addon-plugin.tts
• app
• cloud
• +9 more tags...

We have a requirement to reset an SLA at certain conditions so we subscribed into Time to SLA by Appfire cause they provide the functionality we need. We've been running this for months no...

• Jira Service Management
• Question
• addon-plugin.tts
• cloud
• jira-service-management
• jira-service-management-cloud
• time-to-sla

Hello,  Seeing all SLA data in SLA Panel section  should be restricted in Time to SLA Plugin. Is there a way to achieve this?

• Jira
• Question
• addon-plugin.tts
• jira

I have a "restart" transition in my workflow that has TTS plugin attached.   The restart transition bring the JIRA ticket from ANY state back to Not Started which is where issues originate. H...

• App Central
• Discussion
• addon-plugin.tts
• atlassian-marketplace

Hi,  We are using TTSLA, and when updating the workflow or renaming it TTSLA looses the workflow and I have to re-assign all the SLAs to the correct workflow,  is there a best practice to...

• Jira
• Question
• addon-plugin.tts
• jira
• jira-administration
• jira-core
• time-to-sla

I am implementing this plugin and setting up notifications such that whenever the SLA is breached, it sends notification. I tried different options like sending notification to "assignee", some fixed...

• Jira
• Question
• addon-plugin.tts
• jira
• jira-core

We are evaluating time to SLA add-on and its very close to what we are looking for. However, in the notification feature, I only see assignee or reporter as the two dynamic fields where we can notify...

• Jira
• Question
• addon-plugin.tts
• jira
• jira-core

I go to JIRA Administration > Add-ons > Time To SLA Plugin > SLA Report to generate a report and fill in the form: Filter: Task Project (containing all issues of project Task Pro...

• Jira
• Question
• addon-plugin.tts
• jira
• jira-core

For example, We have two custom fields: Field A - values 1,2,3 Field B - values a, b, c We need to define a SLA rule, if Field A is 1 and Field B is b, then the SLA on a particular status is x ho...

• Jira
• Question
• addon-plugin.tts
• jira
• time-to-sla

I would like to search for all issues that are overdue (opend and closed) for specific SLA. I have a few SLA clocks set for a ticket.

• Jira
• Question
• addon-plugin.tts
• jira
• jira-administration
• jira-core

Hi everyone, we're hosting JIRA and are using the Time to SLA plugin. The problem is: When i search for specific issues with filters, of course I want to see the remaining SLA time for all displayed...

• Jira
• Question
• addon-plugin.tts
• jira
• jira-administration
• jira-core

Hi, Is there a way to define, that the SLA counter should not restart, when the Issue is being in the same status again for the 2nd, 3rd, etc. time? So for example: I have a bug ticket where I sta...

• Jira
• Question
• addon-plugin.tts
• jira
• jira-administration

Hi I have installed time to SLA and configured. When I go to custom fields I see none of the 2 mentioned in the set up guid. As soon as I go to the fields screen i believe the plugin itself turns t...

• Jira
• Question
• addon-plugin.tts
• jira

Plugin addon-plugin.tts is disabled in 3 minutes after make enable It happens when i go to custom fileds browser and cannot allocate 'TTS - Time to SLA' then i go to plugin manager where i see it i...

• Jira
• Question
• addon-plugin.tts
• jira