Update on April 21, 2025 Thanks for the thoughtful questions and feedback on this thread. Many of you have similar questions, so we’ve addressed the top themes below to provide clarity. Why...
Bonjour, J'ai créé un projet avec beaucoup de champs de l'addon secure fields. Cependant, quand j'essaye de mettre des règles automate sur ces champs. &nb...
I installed the add-on plugin I downloaded from the Atlasian marketplace. But I modified the source code(.js) for the plugin. Even if I uninstall and reinstall it, it works with the version I insta...
I am looking for a way to prevent the accidental closure of a sprint before its scheduled end date in our Jira setup. In our Jira instance, admin access to the team board is granted to specific ...
Hi, I've looked, but maybe not using the right wording to find, so thought I'd try asking this amazing community of folks for some help. Scenario: I have 6 Projects all using these fields (they wi...
I created a context on an existing JEP - Amount of time till first reponse field to specify usage on a specific JIRA Project. Upon doing so, the Global Context stopped working. Looks like this is an ...
We are using the JIRA Enhancer plugin for defect management purpose.In Time between field We have set KPI as a Resolved_to_Closed custom field. While doing the defect analysis we observed following f...
I have a commercial license but I keep getting this error in the total time to process field. I have re-indexed and tried entering the license multiple times. No luck.
Hello, Users at my company want to filter issues by SLA status via JQL. They used these queries: "SLA indicator" ~ MET "SLA indicator" ~ EXC. (I shortened EXCEEDED to EXC in order to safe sp...
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation o...
My colleagues have can not figure out how the JEP dashboard gadgets calculate their results exactly. Is there some detailed documentation about this? In particular, they doubt that the results of the...
JEPv4.8.2_Gadgets.pngWhy all the JEP's dashboard gadgets are not displaying correctly. Please see the attached screenshot. JEP plugin 4.8.2 and JIRA version 6.4.11
For example, if you use a different status instead of re-opened. We would only use re-opened if the defect fix or story had gone all the way to production and was re-opened, so that's rar...
I have installed the trial version of the enhancer plugin to our prod instance to test this tool to create SLA targets for our teams. However the SLA countdown results appear to be wrong – they alway...
I just try to evaluate JEP 4.6.3 on JIRA 6.2.7. But the Configure button on Admin > Add ons > Enhancer Plugin section sends me a 404 error. Is it a known problem? Thanks
I'd like to add a postfunction that automatically assigns a task to a role based on a date selected in a custom date picker field. Usage - we have created a billing record issue that includes ...
Hi there, We use JIRA v6.1.7 and JIRA Enhancer Plugin v4.5.1, and we use post function “JEP - Assign to a user in a role” in our workflow transition. In the past, this auto-assign works normally. ...
I have two different teams using this plugin to track their SLA compliance and our servers are set to use UTC. Is it possible to set the timezone for the workflows for the teams?
When I installed Enhancer plugin 4.3.5 on JIRA 6.1.7, then created a custom field called "Time between status Open - Closed. Then start re-indexing. but it want re-index. Index went corrupt. Work aga...
We are currently running Jira 5.2.11 and JEP 3.4.0. When we run the JEP User/Group History Report. It times out most of the time and does not display any data. By default it is selecting the projec...
I just tried this plugin with latest JIRA 6.1.7 with system language and UI set to S-Chinese. It seems that it doesn't work with localized settings. I follow the video:http://www.youtube.com/watch?v=...
There are couple of custom fields called First Reopened User and Last Reopened user in the enhancer plugin. I am looking for just reopened user functionality. It means in my query i would like to men...
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