Hey guys, I got the following question here for Riada gurus - I have a screen which I would like to use for groups reassignment in Jira Service Desk. For the group, I am using an Insight Object called 'group'. This group object has attributes to other object types called 'Service Component' and the 'Service Component' has a reference attribute to another object class called 'Service'.
What I would like to accomplish is:
1. at minimum, in the screen show a selector for the group objects, which can show the group attributes for service component (referenced)
2. best, in the screen show a selector for the group object, which can show the group attributes for service components, and their attributes for service
Has anyone done this and if not, let's figure out a way to get it done:)
Found myself the answer: https://documentation.riada.io/display/ICV55/Referenced+Insight+Custom+Field
Sharing in case anyone needs that.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.