Tempo application stop working

[Auwlyee_Cabrera]

Today I was on my Jira and when some users try to put the tempo on the task looks the error 401 Autorizathion Requiered nginx and the application doens't work anymore

[Susanne Götz _Tempo_ · Accepted solution]

Hi @Auwlyee_Cabrera ,

A hotfix for this was released earlier today.

Can you please confirm that this is still happening and in case it does, can you please create a ticket in our Tempo support system (https://tempo-io.atlassian.net/servicedesk/customer/portal/6) so we can better investigate this.

Regards,
Susanne Götz
Tempo team

[Auwlyee_Cabrera]

Hello Susanne,

I already create the ticket for Tempo support. I keep trying now and still happening!

Thanks!

[Susanne Götz _Tempo_]

Hi @Auwlyee_Cabrera ,

Thank you for this update. 

I forwarded this information to the Tempo support agent who is looking into this and he will contact you if he needs more information.

Regards,
Susanne

[Anna Zekunova]

I have the same issue! Is there any new information?