Transition issue from Another Project

[Hamdy Atakora]

ello,

Let me start by saying all the help provided is very much appreciated.

So here is my issue. I have two projects A and B and one workflow. See workflows below.

The issues are created in Project B when an issue is transitioned to "Request to Customer" in Project A using a Post Script function from Script Runner. The issues created in Project B are clones of the one in A.

Now my main problem is that i am trying to get issue in Project A to automatically transition when the one in B are transitioned as well.

For example is the cloned issue in Project B is transitioned to "Approved", i want the one in Project A to also transition to "Customer Approved" and vice versa if it cancelled.

I have looked at other response from other people post but i cannot get it to work. Please assist.

Thank you very much.

[Kristian Walker _Adaptavist_]

Hi Hamdy,

Thank you for your question.

I can confirm that you would need to create a scripted post function which triggers a transition on the linked issue when the issue was cloned in order to transition the issue inside of the other project at the same time.

We have an example of how to transition an issue for an escalation service inside of the documentation located here and you will be able to use this Script as a reference guide on how to transition an issue when creating a post function to achieve your requirement.

If this response has answered your question can you please mark it as accepted so that other users searching for a similar question can see that this is a correct answer.

Regards,

Kristian