Upgraded Jira from 7.4 to 7.6 and now it down

[sanjay.rakh]

Jira instance is down after the upgrade to 7.6 and in the logs I am getting below error.

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Structure Plugin is shutting down, instance: 5d497202.5d497202
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2019-08-06 05:28:49,583 localhost-startStop-1 WARN [c.a.j.structure.sync.AOBasedSyncManager] waiting for synchronizers to finish
2019-08-06 05:28:49,599 Structure-Jobs-6bf06a5b Queue-Thread#1 WARN mazhang<-mazhang [c.a.j.structure.sync.AOBasedSyncManager] Filter autosync #325 for structure 'PDS QA' (#399) Filter autosync #325 for structure 'PDS QA' (#399) cannot run because the structure does not exist or is not accessible for user mazhang
2019-08-06 05:28:49,599 localhost-startStop-1 WARN [c.a.j.structure.job.SingleThreadJobManager] Structure-Jobs-6bf06a5b Manager is stopping
2019-08-06 05:28:49,740 Structure-Jobs-6bf06a5b Queue-Thread#1 WARN anonymous [c.a.j.structure.job.SingleThreadJobManager] Structure-Jobs-6bf06a5b Queue-Thread#1 disposed, finished
2019-08-06 05:28:50,240 localhost-startStop-1 INFO [c.a.plugin.manager.DefaultPluginManager] Shutting down the plugin system
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.labs.hipchat.hipchat-for-jira-plugin]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.jpo]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.teams]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.plugins.atlassian-whitelist-api-plugin]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.onresolve.jira.groovy.groovyrunner]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [jp.ricksoft.plugins.wbsgantt-for-jira-main]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.almworks.jira.structure]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.tuncaysenturk.jira.plugins.jira-enhancer-plugin]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.radiantminds.roadmaps-jira]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.pyxis.greenhopper.jira]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.plugins.base-hipchat-integration-plugin-api]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] ungetService bundle [com.atlassian.jira.plugins.jira-dvcs-connector-plugin]
2019-08-06 05:28:51,162 Gemini Blueprint context shutdown thread1 DEBUG [c.a.activeobjects.osgi.ActiveObjectsServiceFactory] destroy
2019-08-06 05:29:12,496 Gemini Blueprint context shutdown thread1 INFO [c.a.j.plugins.monitor.MonitoringScheduler] Unscheduling metrics collector...
2019-08-06 05:29:12,496 Gemini Blueprint context shutdown thread1 INFO [c.a.j.plugins.monitor.MonitorLauncher] Stopped JIRA monitoring
2019-08-06 05:29:23,921 localhost-startStop-1 ERROR [o.e.g.b.e.i.util.concurrent.RunnableTimedExecution] Closing runnable for context NonValidatingOsgiBundleXmlApplicationContext(bundle=com.atlassian.upm.application-plugin, config=osgibundle:/META-INF/spring/*.xml) did not finish in 10000ms; consider taking a snapshot and then shutdown the VM in case the thread still hangs
2019-08-06 05:29:24,232 Gemini Blueprint context shutdown thread2 WARN [o.s.context.annotation.CommonAnnotationBeanPostProcessor] Invocation of destroy method failed on bean with name 'devtoolsWorkflowEventBridge': org.eclipse.gemini.blueprint.service.ServiceUnavailableException: service matching filter=[(&(objectClass=com.atlassian.event.remote.RemoteEventListenerRegistrar)(objectClass=com.atlassian.event.remote.RemoteEventListenerRegistrar))] unavailable
2019-08-06 05:29:34,512 localhost-startStop-1 ERROR [o.e.g.b.e.i.util.concurrent.RunnableTimedExecution] Closing runnable for context NonValidatingOsgiBundleXmlApplicationContext(bundle=com.pyxis.greenhopper.jira, config=osgibundle:/META-INF/spring/*.xml) did not finish in 10000ms; consider taking a snapshot and then shutdown the VM in case the thread still hangs
2019-08-06 05:29:43,942 Gemini Blueprint context shutdown thread1 WARN [o.s.b.factory.support.DisposableBeanAdapter] Invocation of destroy method failed on bean with name 'marketplaceClientManager': com.atlassian.util.concurrent.LazyReference$InitializationException: org.eclipse.gemini.blueprint.service.ServiceUnavailableException: service matching filter=[(objectClass=com.atlassian.sal.api.ApplicationProperties)] unavailable
2019-08-06 05:29:44,955 Gemini Blueprint context shutdown thread1 WARN [o.s.b.factory.support.DisposableBeanAdapter] Invocation of destroy method failed on bean with name 'ideaManager': org.eclipse.gemini.blueprint.service.ServiceUnavailableException: service matching filter=[(&(objectClass=com.atlassian.sal.api.features.DarkFeatureManager)(objectClass=com.atlassian.sal.api.features.DarkFeatureManager))] unavailable
2019-08-06 05:29:45,018 Gemini Blueprint context shutdown thread1 WARN [o.s.b.factory.support.DisposableBeanAdapter] Invocation of destroy method failed on bean with name 'licenceChecker': org.eclipse.gemini.blueprint.service.ServiceUnavailableException: service matching filter=[(&(objectClass=com.atlassian.upm.api.license.PluginLicenseEventRegistry)(objectClass=com.atlassian.upm.api.license.PluginLicenseEventRegistry))] unavailable
2019-08-06 05:29:45,284 Gemini Blueprint context shutdown thread1 WARN [o.s.b.factory.support.DisposableBeanAdapter] Invocation of destroy method failed on bean with name 'pluginMetadataProvider': org.eclipse.gemini.blueprint.service.ServiceUnavailableException: service matching filter=[(&(objectClass=com.atlassian.upm.api.license.PluginLicenseEventRegistry)(objectClass=com.atlassian.upm.api.license.PluginLicenseEventRegistry))] unavailable
2019-08-06 05:29:54,533 Gemini Blueprint context shutdown thread2 WARN [o.s.context.annotation.CommonAnnotationBeanPostProcessor] Invocation of destroy method failed on bean with name 'greenhopper-launcher': org.eclipse.gemini.blueprint.service.ServiceUnavailableException: service matching filter=[(objectClass=com.atlassian.sal.api.scheduling.PluginScheduler)] unavailable
2019-08-06 05:29:55,799 localhost-startStop-1 ERROR [o.e.g.b.e.i.util.concurrent.RunnableTimedExecution] Closing runnable for context NonValidatingOsgiBundleXmlApplicationContext(bundle=jp.ricksoft.plugins.wbsgantt-for-jira-main, config=osgibundle:/META-INF/spring/*.xml) did not finish in 10000ms; consider taking a snapshot and then shutdown the VM in case the thread still hangs
2019-08-06 05:30:06,144 Gemini Blueprint context shutdown thread1 WARN [o.s.b.factory.support.DisposableBeanAdapter] Invocation of destroy method failed on bean with name 'schedulerLauncher': java.lang.RuntimeException: Retry failed; interrupted while waiting
2019-08-06 05:30:09,831 localhost-startStop-1 INFO [c.a.jira.startup.DefaultJiraLauncher] JIRA launchers stopped in 81295ms

[Thomas Schlegel]

Hi @sanjay.rakh ,

since the error seems to be related to the Structure App, please submit a support request at Almworks:

https://support.almworks.com/servicedesk/customer/portal