Why is the cloud version of insight no longer available?

[Yahya Dodin]

Hi, I have discovered some documentation regarding Insight Cloud and wanted to try it, but only the data center version appears to be online. Is this a temporary issue or is the cloud version removed indefinitely?

[Walter Buggenhout · Accepted solution]

Hi @Yahya Dodin,

With the acquisition of Mindville (the makers of Insight), Atlassian is integrating Insight as a native part of the Jira Service Management premium and enterprise plans. This really is a whole new integration and basically a new product, launched March 31st. The Insight app is effectively retired from the Atlassian marketplace, but the new features are included in the JSM plans I mentioned earlier at no additional cost.

As a good entry point for more information, check out this page.

Hope this creates some context!