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Zendesk Support for JIRA Plugin - can you restrict its visibility to certain projects in JIRA?

Steven Pask
Steven Pask
Contributor
June 24, 2018

Is it possible to restrict which projects have the Zendesk Support panel / tab visible in JIRA?

I've restricted which projects can have a ticket created from Zendesk using the plugins configuration options - however this doesn't restrict which projects have the panel and tab visible in the issue view.

I've been in touch with Zendesk and they've confirmed this functionality isn't possible - but the did indicate there was work around in JIRA?

Can anyone help?

Thank you!

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