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7748283686237 number is leaving voicemails, but not included on Vcard for Ops Genie

Megan Nacey
Megan Nacey October 3, 2023

Ops Genie is calling from a "Private Number" which shows as "7748283686237".  This number is not included with the vCard for iPhone or Android.   How do we get this number added so that it will ring through?

 

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Russell Chee
Russell Chee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2023

Hey Megan,

Thanks for reaching out on the community post here, I hope you're well! 

I can see that you created a ticket with our Opsgenie Support team and are being assisted by one of our Technical Support Engineers. 

To keep things consistent, they will communicate with you further on the ticket if you have any further questions or need assistance. All the best!

Russell

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