Co-term new users

[Travis Herman]

I am looking at Opsgenie with an eye to jump from PagerDuty. I'm wondering how new users are billed when you are paying annually? Is co-terminus an option? My company uses other Atlassian products so I would really like to be able to move to Opsgenie.

[Robert]

Hi @Travis Herman ! 

If you subscribe to an annual plan, any licenses added beyond that initial agreement are billed on a pro-rated basis for the remainder of the period and co-termed with renewal. 

Hope this helps!