Delay in creating an Opsgenie alert from Jira service tickets

[Maria Wyrzykowska]

Hi!

On 1.02 at around 7:30 UTC we experienced multiple delays when creating Opsgenie alert from Jira service tickets, for example:

7:21 - created in Jira
7:47 - created in Opsgenie 

I didn't find anything in my Opsgenie & Jira logs that could explain this and I don't see any downtime mentioned on the Atlassian Status page. 
Was there any issue on Atlassian site around that time that is not mentioned on the Status page that could explain this?

Thanks!

[Brennan Kiely]

Hi Maria,

It would be best to open a ticket at support.atlassian.com so the issue can be investigated deeper.