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How to only allow Jira tickets with Sev 1 to alert opsgenie and ignore others

Jason Goldberg
Jason Goldberg
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January 21, 2020

As of now as soon as a ticket is created it notifes me in opsgenie but what i want is that one a ticket is set to In Progress and has a Jira priority of Sev 1 it should then send the notification to opsgenie

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Jason Goldberg
Jason Goldberg
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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January 21, 2020

I was able to get the filters to work. Seems the status has to be in all caps. No idea why but it works.

Screen Shot 2020-01-21 at 7.36.50 PM.png

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Kate Clavet
Kate Clavet
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 24, 2020

Glad you got it to work! Thanks for sharing your experience, I'll pass this feedback along :) 

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