Deleting a Alert triggers an notification

[Tonny Petersen]

Hi.

Does anyone know why a deletion of an alert triggers a notification.? 
I can't seem to find anywhere, that I can specify that its only on ACK and closed it should trigger

[Egor]

Hey Tonny, 
Thanks for reaching out to Atlassian Community. 

I can confirm that by default, Opsgenie does not send notifications when an alert is deleted.

Best Regards,
Egor

[Tonny Petersen]

Thanks Egor for the reply.

That is also what I have been able to see in the documentaion.
But I do see that when i delete an Alert. Notficications are sent toward our ticking system.

But im not able to figure out why. As even the trigger we have sat up. Include deletion.

[Egor]

Hey Tonny,
Would you be able to share a screenshot of the notification to your ticketing system? Could you please provide more details of what is the integration? 

Best Regards,
Egor

[Tonny Petersen]

I will find the infomation and post it here.

[Tonny Petersen]

Hi Egor.

Sorry for the very late update.

This is the post we get


And this is the rule setup

[Siddhartha Mohapatra]

Hey Tonny,

Thank you for getting back to us & sharing the screenshot 

Would you be able to share a screenshot of the complete alert activity log?


Thanks 
Siddhartha

[Tonny Petersen]

I am not sure how I can find the log activity on a deleted alert.

I can only do it on a closed or opened ticket.

[Siddhartha Mohapatra]

Hey Tonny,

Thank you for getting back to us. I understand we can't get the details of the closed alert. Could you please help share the name of the integration?

Thanks 
Siddhartha