I want to set up rotation and override in on call schedule

[Nicola Grieco]

I have two team members for my team. I member should be available from 9:00 AM to 6:00 PM (Monday to Friday). Whereas another team member should be available 24/7

[Nathan Phillips]

Hello @Nicola Grieco,

Thank you for reaching out on the community.

First, in order to use the On Call feature in Jira Cloud, you must first have Opsgenie as well.

Next, I have some great documentation that covers how to configure an on call schedule in your project which can be found here. 

[Nathan Phillips]

Hello @Nicola Grieco,

Thanks for reaching out on the community.

First, in order to utilize the On Call feature, you must have Opsgenie. A quick start guide to Opsgenie can be found here. 

Then, you can follow our documentation on how to configure these on call schedules here.