Opsgenie Replacement Feature Comparison

[Mirek]

As we already know Opsgenie is reaching end-of-sales/support and things need to be migrated. Options to migrate are

• move to Jira Service Management for robust end-to-end incident management, or
• move to Compass for alerting and on-call scheduling features alongside an intuitive software component catalog

Many people are confused that only specific features would be available and that both tools need to be used instead of one to have everything..

Is there any easy to read view (table or information) were we can compare each feature or limitation of all of those 3 tools? 

[Egor]

Hey Mirek, 
Thanks for reaching out to Atlassian Community!

I checked the documentation for all three products and based on the info, I created the following table:

Opsgenie Features and Their Availability in JSM and Compass

Feature	Opsgenie	Jira Service Management	Compass
Alerts & On-call Management	Available	Available	Available
Incident Management	Available	Available	Not Available
Change Management	Available	Available	Not Available
Problem Management	Available	Available	Not Available
Alert Automation	Available	Available	Not Available
Stakeholder Communications	Available	Available	Not Available
AIOps	Not Available	Available	Not Available
Incoming Call Routing	Available	Available	Not Available
Advanced Reporting & Analytics	Available	Available	Available
Mobile App Support	Available	Available	Limited (requires Jira license)
Integrations	Available	Available	Limited
Custom Alert Actions	Available	Available	Not Available
Advanced Escalation Steps	Available	Available	Not Available
Global Maintenance	Available	Available	Not Available
Global Escalations	Available	Available	Not Available
Global Schedules	Available	Available	Not Available
Incident Command Center	Available	Deprecated	Not Available
Incident Templates	Available	Not Available	Not Available
Advanced Post Incident Analysis	Available	Available	Not Available
Web Conference Bridge	Available	Deprecated	Not Available
Free Stakeholder Comms	Available	Available (Internal Stakeholders)	Not Available
Edge Encryption	Available	Not Available	Not Available
BYOK	Not Available	Available (JSM Premium)	Not Available

More details can also be found here:
https://support.atlassian.com/opsgenie/docs/feature-changes-and-deprecations-in-jira-service-management/

https://support.atlassian.com/opsgenie/docs/feature-changes-and-deprecations-in-compass/

Please let me know if this is what you're looking for. 

Best Regards,
Egor