Setup a reoccurring maintenance schedule in OpsGenie

[Curtis Eveleigh]

As most organisations, we have regular maintenance work such as server patching and OS updates that are performed on a regular basis.

Is it possible to set up a reoccurring schedule for a team/globally? e.g. every first/second/third/last Saturday of the month or every other month between x times etc.

[Brennan Kiely · Accepted solution]

Right now, we don't have an option to set up recurring maintenance in Opsgenie, but we have an open feature request for this:
https://jira.atlassian.com/browse/OPSGENIE-451

The closest option right now would be to use our API to enable/disable policies (similar to what a maintenance policy does) and set up a cron job or something similar to do this on a set interval.

https://docs.opsgenie.com/docs/alert-and-notification-policy-api

[Curtis Eveleigh]

Thanks @Brennan Kiely

I've voted in favour for the feature request 451.

That's a good point regarding the API. Will do some testing and see what I can get out of it.

[J Conners]

@Brennan KielyHow would you suggest setting up a patch management process with Opsgenie in concert with JSM Premium? Is Atlassian planning to continue support for Opsgenie? It seems there isn't much going on with enhancements/new features.

[Brennan Kiely]

@J Conners - We have an option to connect BitBucket to Opsgenie to track deployments: 

https://support.atlassian.com/opsgenie/docs/use-opsgenie-with-bitbucket-cloud/

https://support.atlassian.com/opsgenie/docs/map-bitbucket-repositories-to-opsgenie-services/

[J Conners]

Hi @Brennan Kiely - That was not what I meant. Let's say we have filtered notifications/alerts from a security alert subscription service. We identify a few alerts that should be added to our regular application update schedule--not emergency, but should be a normal or even standard change. How can we do that with Jira Service Management premium and Opsgenie alerts filtering?

[Brennan Kiely]

@J Conners - You can set up an integration between JSM and Opsgenie to create JSM tickets for the security alerts coming into OG.

https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-jira-service-management-cloud/

You can add filters on the integration to only create JSM tickets for certain alerts in OG.