Salesforce integration with Insight CMDB

[ivor_allchin_hpdlendscape_com]

Hi all,

I'm after some guidance on the best way to integrate/synchronise Salesforce with Insight CMDB

We have a Use Case to fulfil that requires the synchronisation of Salesforce contact records, products and other data into Insight for use in CMDB relationships and JIRA Tickets.

Has anybody found a reliable way of doing this please? Most of the integrations, synchs and imports I've researched so far in the market relate to direct integrations with JIRA itself rather than Insight.

Thanks in advance for any info.

[Neha Jain]

Insight is now asset (Branding is changed) but you can refer to these Official documentation for more details

Developer Documentation -

https://confluence.atlassian.com/assetapps/assets-with-jira-rest-api-1168847899.html
https://confluence.atlassian.com/assetapps/assets-rest-api-1168847897.html

Complete Insight Documentation 

https://confluence.atlassian.com/insightapps/insight-for-jira-data-center-and-server-1085180878.html

[Justin Sitarz]

Hi Ivor!

Justin here, from Opsgenie support - it looks like this question relates to Jira/Jira Insight (and not Opsgenie), is that correct? If so, could I have you raise up a new post or question here, instead?

https://community.atlassian.com/t5/Jira/ct-p/jira

Thanks!

Justin S

Atlassian Cloud Support