Unable to access account

[CL]

Urgent Many of our colleagues are having issues in accessing Opsgenie and we are getting a weird error messages from Opsgenie

[Luis Machado]

Hi @CL 

While it's possible someone from Atlassian will see this here and be able to assist you this is the community forums. I would recommend opening a support ticket if you're having issues to speak with the support team directly. https://support.atlassian.com

[Nick Haller]

Hi @CL ,

I went ahead and removed your Opsgenie account URL from your previous response for security reasons. But I see your Opsgenie is now active again, so this should be resolved.

[Howard Nedd]

What is the error? Are you accessing the correct link? Are you choosing the correct location: US/EU?

Regards

Howard