Update statuspage component without creating an incident

[julien]

Hi,

Following the documentation and several KB articles I've created an integration between Opsgenie and Statuspage. 

When alertmanager send an alert to opsgenie (I have a rule to apply tags) it is forwarded to statuspag, create an incident and update the component status.

It all works fine.

However, I would like to only update the component without creating a public facing incident on statuspage. Sometime those incident can stay in opsgenie to be taken by the team and only the component status would be communicated to customers.

Thanks

[Patrick Tripodi]

Hi Julien, 

You could simply use the Components automation to trigger an email which will just update the components status without creating a Statuspage incident. 

This can be still from Opsgenie that triggers the email event.

For reference:
https://support.atlassian.com/statuspage/docs/get-started-with-email-automation/