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How can I cancel subscription?

PharmaPark Production
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October 9, 2025

I have been trying to do this the past 3 months and again we pay for what we do not use..

2 answers

1 vote
Anwesha Pan _TCS_
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October 10, 2025

Hi @PharmaPark Production 

You might have already tried the below steps but sharing just in case

To cancel a Trello subscription, 

  • log into your Trello account
  • find the Workspace for the subscription you want to cancel
  • go to the Billing section, and select the Cancel or Cancel Subscription link, which is usually found at the bottom of the page
  • Follow the on-screen prompts to confirm the cancellation, and note that your plan will be downgraded to the Free plan at the end of your current billing cycle. 
0 votes
Valerie Knapp
Community Champion
October 10, 2025

Hi @PharmaPark Production , welcome to the Atlassian Community and thanks for your post.

Have you tried contacting the Billing team - https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ ? Is that what's not working?

Best wishes

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