Automation of the knowledge base

[Izaskun Ochoa]

I would like to find automation so that when I upload a document to the knowledge base, the reaction is that the customer receives an email. Is this possible?

Thanks in advance!

[Çiğdem Büyükaşik]

Hello @Izaskun Ochoa, 
Can you give more details about: 

- what knowledge base you're using (a power-up, your own workaround etc) 
- how is the customer connected to your knowledge in your flow?